Technical Services Manager (Property Consultancy)

Recruiter
Catch 22.
Location
Leeds
Posted
16 May 2018
Closes
27 May 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job Title: Technical Services Manager (Property Consultancy)Location: Leeds or Manchester
We are working with an International Property Management Consultancy with a wide ranging portfolio of clients across the UK. As part of some significant growth and development plans, we are looking to strengthen the Technical Services Consultancy team by appointing a regional TECHNICAL SERVICES MANAGER (BUILDING SERVICES CONSULTANCY) who will provide comprehensive management, consultancy and improvement services from their base in the North - working from either offices in Leeds, Manchester or possibly Newcastle.
Role Purpose:
  • To deliver, on a multi-site, multi-client basis, the agreed service, strategy and business plan within the internal delivery and client teams nationally to prepare monitor and execute the agreed forecasts on time and within the agreed parameters.
  • To support the business, review & manage engineering risk and deliver on business development nationally.
Context:
  • Complete engineering site surveys & audit reports.
  • Complete life cycle reports to an agreed format.
  • Manage internal and external relationships including Client, local authorities, service providers and statutory bodies.
  • Provide technical support & advice to the FM team nationally.
  • Review new industry regulations and CIBSE/HVCA guidelines and contract utilities
  • Review and manage engineering business risk.
  • Deliver and market M&E offering.
Dimensions:
  • To be the responsible person for the management of all engineering matters.

Responsibilities:
  • Control and manage staff as applicable.
  • Manage relationships internal/external.
  • Deliver value for money services.
  • Establish and maintain external contacts with statutory authorities and other groups and associations applicable and beneficial to the services provided.
  • Manage service providers and monitor performance against contracted SLAs and KPIs.
  • Co-ordinate the production of performance reports carries out analysis of the results and takes appropriate action to ensure continuous improvement is achieved.
  • Provide team update/training in relation to building services.
  • Complete engineering site surveys & audit reports.
  • Complete life cycle reports to an agreed format.
  • Manage internal and external relationships including Client, local authorities, service providers and statutory bodies.
  • Establish 'value for money' strategies for delivering the technical management service.
  • Provide technical support & advice to the FM team Nationally
  • Review CIBSE/HVCA guidelines and contractor T&Cs
  • Review and manage engineering business risk.
  • Deliver and market M&E offering.
Key Performance Indicators:
  • Achievement of contracted SLAs and KPIs.
  • Understand service recovery process.
  • All Health and Safety matters effectively managed.
  • Client satisfaction.
  • Tenant satisfaction.
  • Meet personal annual objectives agreed with Line Manager.

Qualifications:
  • Appropriate engineering degree qualification (preferred).
  • Current UK Driving License.
  • CIBSE

Skills & Knowledge:
  • Self-Motivated
  • Excellent Time Management Skills.
  • Commercial awareness from experience and/or qualification.
  • Experience of new build development through to management (construction site experience an advantage).
  • Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).
  • Good Written Communication Skills & attention to detail.
  • Cost control, variance and forecasting reporting.
  • Basic IT skills inc. Word, Excel to intermediate level.
  • Proven people management skills and team building.
  • Knowledge of Output Specifications.
  • Management of Performance based contracts.
  • Defects / warranty management.
  • CIBSE & HVCA guidelines
Experience:
  • A minimum of 5 years relevant Engineering experience.
You will be:
  • Degree qualified Building Services / Mechanical and Electrical Specialists within the commercial property industry. Candidates with previous Property Management experience would be preferred.
  • We are seeking great communicators who can command respect from clients, service providers and contractors alike by demonstrating outstanding technical understanding.
  • You will be a trouble shooter, project leader and genuine consultant with a drive for quality and customer satisfaction married with excellent commercial understanding.
  • You will be ambitious and eager to drive the business forward as it brings more technical work “in house”.

This job was originally posted as www.totaljobs.com/job/81437978

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