CNC Service Engineer

Techselect Limited
Bristol (City Centre)
16 May 2018
15 Jun 2018
Contract Type
Full Time

Service Engineer

South West


Responsible to: Service Manager

Purpose of the role:

To provide support on site to customers and keep their machines running in a timely and efficient manner. This will include commissioning, servicing, fault finding and repairs. The work will involve working at customer's premises.

Key Duties:

Commissioning of machines.

Carrying out routine service work, overhauling and replacing parts according to service schedules.

Calibrate machines to keep them within the manufacture's tolerances.

Fault finding and fixing faults, this may include ordering replacement parts.

Writing detailed reports (nature of fault, parts replaced, worked carried out, time travelling and on site etc).

Fitting ancillary equipment (DRO's, power drawbars, etc)

Fitting company systems on new or used machines

Keeping the service manager informed on progress

Responding immediately to requests to visit customers in the field

Any other duties that may be required within your capabilities

Attend training courses as and when required.

Key Skills:

Knowledge of mechanical engineering principles including bearings, pulleys, motors, gears, lubrication etc.

Basic electrical knowledge to include measuring voltage, current and reading an electrical diagram.

Expected Behaviour:

Arrive at each customer on time

Be clean and tidy wearing the provided uniform

Be polite and courteous as you are the "face" of the company whilst on site

Keep the customer informed of your progress

Refer the customer to the service manager if the customer has any issues.

Leave the work area clean and remove any unused parts and rubbish

Record your start and finish time accurately and parts used.

Abide by all Health and Safety regulations.

Be responsible for their own travel and accommodation requirements.

Keep clean and maintain their company vehicle in line with manufacturer's guidelines

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