Sales & Retention Agent x 2

Acorn Recruitment And Training
18 Mar 2017
17 Apr 2017
Contract Type
Full Time
Acorn Recruitment is currently recruiting for a Sales and Retention Advisor to join their Warrington based client on a permanent basis.

The successful candidate will join a well-established, growing company who offer continuous training and support. They offer a competitive salary package company benefits including company pension, private medical insurance, free parking and company reward scheme.

Reporting to the Sales and Retention Manager, the main duties of the role is to sell insurance policies and identify cross selling opportunities ensuring 100% compliance at all times. You will be required to provide outstanding customer service to new and existing customers and deal with customer queries and complaints in an efficient manner.

The successful candidate will have experience in a similar role and have experience of achieving and exceeding KPI's. You will also be target driven, well organised and have excellent eye for detail.

Further competencies of the successful candidate:

* Able to manage all calls and queries without supervision
* Upsell company products and services at every opportunity
* Understands the regulatory guidelines and ensures 100% compliance
* Knows how to achieve targets and aims to exceed them
* Receives feedback well and acts on recommendations for improvement
* Completes ad-hoc admin tasks for Manager
* Achieves targets and plans time to ensure the maximum number of calls are made
* Recognises opportunities to improve processes
* Brings to the Managers attention potential risks to the Business in relation to compliance and quality
* Advanced system and product knowledge
* Support the Management with coaching team members
* Experience in the insurance / financial industry an advantage

This is a great opportunity for a Sales and Retention Advisor to join a reputable, successful expanding company with clear opportunities for progression and development.

Basic salary £14-£16k plus bonus & company benefits (pension, private medical insurance, free parking, company reward scheme.

Please Note: This opportunity involves working 1 in 4 Saturdays

Sales and Retention Advisor, Customer Service, Inbound, Outbound, Call Centre, Insurance and Finance Industry, Compliance, Investor In People Gold Award, Bonuses, Uncapped

Acorn Recruitment acts as an employment agency for permanent recruitment.