Full time Claims Handler position. Bristol City Centre. Salary up to £21K.
Your new company
You will be working for a market leading insurer and legal services provider with offices across the UK. Understanding the quality of employees within this company defines the quality and standard of the service provided. The team is passionate and enthusiastic, and employees are encouraged to think independently and take ownership of their own work.
Your new role
You will be responsible for implementing the claims strategy, proactively managing the claims workload and making timely decisions to settle claims for customers in a fair and reasonable way.
This role is an excellent opportunity for a Claims Handler with at least 2 years' experience, who wishes to progress and develop within a reputable insurance company.
What you'll need to succeed
In order to succeed in this role you must have previous claims handling experience as well as an understanding of inputting and allocating claims. You will be IT literate and show the ability to communicate across all levels in a clear and informative way, delivering excellent customer service at all times. Day to day duties include:
- Ensuring claims decisions are made in a timely and reasonable manner.
- Maintaining high levels of service delivery and customer engagement.
- Ensuring all KPIs and SLAs are met.
- Instructing solicitors in accordance with policy terms.
- Escalating information to the relevant department when necessary.
- Ensuring that any cost recovery is highlighted and establishing any adverse cost liability.
What you'll get in return
In return you will get a full salary of up to £21K, company benefits and excellent career progression opportunities.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call me now.
If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.
This job was originally posted as www.totaljobs.com/job/81435238