Customer Implementation Engineer / Network Engineer
Transaction Network Services (TNS) is a leading global provider of data communications and interoperability solutions. By combining innovation, advanced technology, experience and service excellence, TNS delivers managed communications solutions to service providers and enterprises on a global scale. Thousands of companies from the retail, banking, ?nancial markets and telecom industries count on TNS to build and manage their mission critical communications platforms, improving their ability to communicate and transact ef?ciently and effectively.
The Customer Implementation Engineering group is responsible for the implementation of all TNS customer configurations onto the live network. The work includes complex connectivity and new functionality / products that are yet to be ‘standardised’ into the TNS processes, as well as the ongoing weekly builds of TNS’s proprietary platforms. The main responsibilities of the role are to provide the technical implementation support for a new customer’s connectivity. To work with a Project Manager or Client Transition Manager to understand and implement the proposed solution. To provide estimates and input to the implementation plan and to test and implement the customer solution. Providing documentation, handover and training of the technical solution, to the Operations support groups.
Responsibilities also include Sales Engineering support for existing customers’ new connectivity requirements, clarifying and agreeing the solutions, prior to implementation. Responsibilities: •Implementation and testing of network infrastructure & customer design solutions, including TNS’s IP (leased line & dial), SSL, VPN, DSL and Cellular products.
•Liaise with Network Engineering & Sales Engineering to understand new network/customer requirements & designs.
•Liaise with the Network Planning teams to highlight capacity requirements.
•Provide technical plans and time estimates to the Project Management / Client Transition Management teams.
•Provide technical input and work with the Development team for any new customer requirements not currently supported on the TNS proprietary equipment (training provided).
Full ob description can be found by clicking to apply...
5 years minimum Telecom/Data communications background; modems, NTUs, circuits, LANs, WANs, VPNs etc.
•Experience in design and implementation of secure IP networks including VPN, SSL/TLS, IPSec and firewalls.
•Excellent working knowledge of Cisco router/switch operation including HSRP, XOT, NAT, EIGRP, BGP, IS-IS and OSPF routing protocols (minimum 3 years experience).
•Qualified in relevant technical subject. i.e. Degree in Computer networks, Telecommunications, Electronic engineering or similar.
•Current Cisco certification. CCNP or equivalent preferred.
•Training on various operating systems especially Linux and UNIX.
•Expert working knowledge of LANs and WANs.
•Expert working Knowledge of TCP/IP, including the use of Network Sniffers/Analysers.
•Expert troubleshooting / fault-finding skills.
•Communication skills at all levels including technical documentation.
•Knowledge of X25/Frame Relay Networks.
•Knowledge of APACS, VISAII, ISO8583 and other transaction type message formats.
•Experienced User of Microsoft Office and other PC packages.
•Scripting/programming skills beneficial, including Python, PERL,
What we offer:
Competitive Salary and excellent benefits package.
This job was originally posted as www.totaljobs.com/job/81428042