Compliance Officer

Wren Kitchens Limited
16 May 2018
15 Jun 2018
Contract Type
Full Time

We have a long heritage in the kitchen industry and we are passionate about kitchens and providing a great customer service. To support with this, we're looking for a Showroom Compliance Officer to ensure that high quality kitchen plans are always created by our Kitchen Designers and to improve their technical understanding.

You'll work with the showroom team to improve the quality of planning skills, provide training and manage all showroom compliance processes. You'll work 40 hours, Monday to Friday.

As the role does require a technical understanding of the kitchen planning process, the ideal candidate is likely to have kitchen industry background. You may have experience as a Showroom Operations Manager, Kitchen Designe or Design Consultant.

As a Compliance Officer, you will:

    Work with the showrooms design team to aid their development of technical knowledgeBe the point of contact for the Customer Operations Team for design related issuesProvide constructive feedback on opportunities identified with the kitchen planning system and training to improve efficienciesCarry out plan checks on all showroom orders at the confirmed status, providing feedback where errors are identifiedReview and monitor design errorsComplete daily reports to log the plans checked, training sessions carried out, and timesheet for dayAttend regular meetings at our Head Office with other Showroom Compliance Officers and share best practice and suggest improvementsEnsure all plan changes are completed by the Kitchen DesignerAudit compliance documentation uploaded from the showroom to ensure standards are being metAttend new product launches and train out to the DesignersAttend training sessions for new launches / improvements and changes to the planner system to ensure you have an unrivalled knowledge of the planner

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