Agile Delivery Manager - London

Elevate Platform Limited
London (Greater)
16 May 2018
15 Jun 2018
Contract Type
Full Time
Agile Delivery Manager - London

*IR35 Status.*The client has stated that this role is Out of Scope of the new off pay-role worker legislation*

General Responsibilities

An Agile Delivery Manager will typically be assigned to medium risk/complexity delivery. Their responsibilities are: Ensure a good, sustainable product delivery pace is maintained which is geared around achieving tested quality outcomes for citizens and DWP. Ensure effective agile techniques and ceremonies are used by the team. Coach the team in agile practices including those relating to software engineering, testing and user centred design processes. Lead effective, collaborative and dynamic planning activities. In doing so help team members prioritise the work that needs to be done against the capacity and capability of the team. Surface and ensure prompt resolution of blockers for the team. Act as the owner of blockers even when resolution may sit with others at any level in the organisation. Equally ensure risks are surfaced and mitigated. Work with the product owner (in collaboration with others) to define the road map for products and services and work with the team to translate that into an achievable backlog Help the product owner set priorities for the team and draw contributions from team members to ensure there is a clear understanding of what is achievable Keep track of the team s progress against achieving defined outcomes and collaboratively adjust plans where necessary. Communicate delivery status to the team and to genuine stakeholders and assurance bodies - adapting communication appropriately to audience. Lead the formation and evolution of team membership to optimise successful delivery. Ensure great team dynamics and a positive working environment. Monitor and feed into the business case at various stages throughout the Project lifecycle. Ensure funding is in place and track spending and forecasts regularly and accurately. Effectively manage suppliers to optimise value Ensure external assurance groups are appropriately engaged and that formal approvals do not represent significant risk to meeting outcomes. Ensure the effective delivery of external dependencies on behalf of the team. Ensure external teams that have dependencies on their team are properly engaged and aware of current delivery status. Ensure the team has the right working environment and tools needed Actively participate in the DWP Delivery Manager professional community to improve others learning and standards and to develop their own capability.

Essential Skills

PLANNING, TEAM DYNAMICS AND COLLABORATION: Understands the environment and prioritises the most important or highest value tasks. Uses data to inform planning. Manages complex internal and external dependencies. Removes blockers or impediments that affect the plan and is develops a plan for difficult situations. Ensures teams plan appropriately for their own capacity. Brings people together to form a motivated team. Empowers delivery teams. Helps create the right environment for a team to work in. Recognises and deals with issues. Facilitates the best team makeup depending on the situation. AGILE AND LEAN PRACTICES, EFFECTIVE COMMUNICATION AND MAKING THE PROCESS WORK: Identifies and compare the best processes or delivery methods to use. Recognises when something doesn't work and encourages a mindset of experimentation. Can adapt and reflect, is resilient and has the ability to see outside of the process. Can use a blended approach depending on the context. Measures and evaluate outcomes. Helps teams to manage and visualise outcomes. Facilitates technical and non-technical discussions within a multidisciplinary team with more difficult dynamics. Advocates for the team externally. Manages differing perspectives. Communicates a message in a format that best suits the audience. Focuses on the outcome rather than the process. Helps the team to find a process that works for them. Reinforces different perspectives in approaches. Collects information and make evidence based changes. MAINTAINING DELIVERY MOMENTUM AND LIFECYCLE PERSPECTIVE: Actively addresses internal risks and issues and know when to escalate them. Sets the team cadence and tempo ensuring it is sustainable. Tracks, manages, escalates and communicates dependencies. Actively removes or minimise risks, issues or dependencies where possible. Understands how the risks, issues and dependencies impact the work of the team. Recognises when to move from one stage of a product lifecycle to another. Ensures the team is working towards the appropriate service standards for the relevant phase. Manages the delivery products or services at different phases. COMMERCIAL MANAGEMENT AND FINANCIAL MANAGEMENT: Takes responsibility for complex relationships with contracted suppliers. Identifies appropriate suppliers. Negotiates with contracted suppliers. Gets good value out of contracts and suppliers. Balances money vs value. Considers the impact of user needs. Reports on financial delivery. Monitors cost and budget and escalate issues. SOFTWARE ENGINEERING & PRODUCT DESIGN: Has a software engineering degree OR some hands-on software development experience OR has worked with an in-house software development team (eg as a business analyst, user experience design, service designer, content designer, user researcher or product owner) OR has been a successful Associate Agile Delivery Manager Has an awareness of software engineering at task level including relevant solutions architecture, coding and quality assurance standards and techniques and security guidelines.

Accreditation & Qualifications

Training in agile techniques Experience in infrastructure engineering/configuration as well as build experience in cloud infrastructure

* for IR35 purposes, this role is out of scope*

An Agile Delivery Manager is accountable for the effective delivery of digital products and services using agile techniques and for the performance of an agile delivery team. They have an understanding of software engineering, business operational process design, non-digital artefact design (eg paper forms), user research, user experience design and aspects of policy development that allows them to dynamically manage delivery at detailed task level. They are the leader of agile/lean techniques within their team and are tasked with ensuring the team is empowered to self-organise effectively. They build and maintain teams, ensuring they are motivated, collaborating and working well. They identify obstacles and help the team to overcome them. They focus the team on what is most important to the delivery of products and services. They encourage and facilitate continuous improvement of the delivery team. They also manage dependencies, risks, commercials, budgets, suppliers, people assignments and remove blockers. They balance objectives and redeploy people and resources as priorities change.

If you match these requirements, please apply in the normal way. Elevate will send you an email, please open, click and action that email and your application will be visible to the hiring organisation directly.

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