Case Handlers - PPI London Nights

Recruiter
Momenta Operations Limited
Location
London (Greater)
Posted
16 May 2018
Closes
15 Jun 2018
Sector
Legal
Contract Type
Permanent
Hours
Full Time

Case Handlers - PPI London Nights

What's The Role?

Our client Deloitte, the global consultancy and advisory organisation and the world's largest professional services network (known as one of the 'Big 4'), is looking for people to join their team on a financial review project.

Working onsite for Deloitte, you will be responsible after training for managing assigned cases, supporting the resolution of complex regulatory risks and issues in line with FCA objectives. This is a highly visible role on a major project where your contribution will not go unnoticed.

Tell Me More

  • Location: London Nights
  • Rate: £315 per shift
  • Shift: Tuesday - Thursday 7pm-7am
  • Start date: 25th June 2018
  • Duration: Until at least the end of December 2018

The Benefits For You

You'll be working with a global consultancy and advisory firm where you can use existing knowledge and experience to make a difference, as well as advancing your experience and developing new skills. This is a highly visible role on a major project where your contribution will not go unnoticed.

What Knowledge, Skills & Experience We Need

  • Minimum 12 months PPI case handling experience
  • Proven experience in Financial Services or Banking
  • Knowledge of complaint handling processes and procedures, and confident in making appropriate judgement decisions
  • Ability to work in a challenging environment whilst keeping the customer at the forefront of all activities
  • Highly developed and proven customer service skills with an empathetic telephone manner
  • Ability to clearly and accurately communicate with internal and external customers both verbally and in writing
  • Work as part of a team in a collaborative style and develop relationships with stakeholders
  • Monitor and prioritise workload to achieve deadlines
  • Experience of performing redress calculations is desirable

Next steps:

To express your interest in this opportunity, don't delay; please send your CV to: or call our Resourcing Team on 0207 374 5645

About us

Momenta are a market leading financial services resourcing business. Momenta have excellent opportunities to develop and enhance your experience within the financial services industry. If you have the skills and experience for this exciting role then apply today and don't miss out on this exceptional opportunity to join the company that provides quality resource, consulting expertise and people development for financial services companies in the UK.


This job was originally posted as www.totaljobs.com/job/81430396

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