Internal Telephone Sales Person - Electrical and Lighting
Vacancy - Internal Telephone Sales person
Location - South West London, South London area
Industry - Electrical & Lighting Products
Salary - £negotiable + bonuses (up to circa £25K)
Working hours - Monday to Friday, Core hours: 08.00 to 17.00
Rhodium Consulting is recruiting for this new opportunity within a specialist electrical & lighting business. The company provides total lighting solutions for today’s building management challenges.
Successful and well established business based on a philosophy to supply the best quality products with a first class service, on the most competitive terms.
They work closely with the world’s leading manufacturers to deliver technical innovation and the keenest pricing to their customers.
The role will involve working in a small team of people.
Many customers choose to do business by telephoning the internal sales people who, with a combination of thorough product knowledge and top-class communication skills, are able to develop and satisfy the customers' requirements quickly and efficiently. Telephone sales can also act as a liaison between the external sales staff, the customers and the internal operations in order to provide exceptional customer service.
Responsibilities will include:
? Handling enquiries
? Customer terms
? Purchase orders
? Proactive selling
? Cancelling picking notes and sales registers
? Credit notes
? Use of computer system including quotations, enquiries, picking notes, back orders
? Trade Counter cover (see detail below)
? Ad hoc duties as required
Lighting or electrical wholesale sales experience
Polished communication skills (written and oral)
Computer literate (inc Microsoft Office)
Efficient and enjoy speaking to people on the phone
Coping with pressures and setbacks
Personal Qualities Required
A hard working polite team player.
A self-motivated person who understands the importance of getting the job done and/or responding to the customer as promised, and on time.
Should be punctual, well presented and like to operate in a clean and tidy manner.
Positive with a friendly "can do" attitude.
A good listener who is keen to learn, develop new skills and "get on" in the business.
Thoughtful and resourceful, someone who enjoys solving problems.
Good grade GCSE’s in Maths, English and IT, or equivalents. NVQ qualifications advantageous.
The trade counter is a unique face to face selling opportunity in our business. A combination of good communication skills and product knowledge enables the counter sales person to assess customer needs quickly and fulfil them accurately. Responsibilities also include display merchandising and promotions.
Responsibilities will include:
? Attending the trade counter and managing cash sales inc input and print cash sale invoice, payment, distribution forms, end of day cash controls
? Cancelling a cash sale and raising a credit note
? Cash sales refunds inc cheque requests and forms
? Showroom facility (Merchandising/Displays/Promotions) ensuring showroom is pristine at all times representing the prestigious image of the company
All applications are dealt with in the strictest of confidence.
Rhodium Consulting Ltd is a niche recruitment consultancy specialising in wholesalers, merchants and distributors within the building products sector. We strive to be the industry leader in delivering the highest calibre of candidates to our client companies, whilst enhancing the careers of our candidates. For further information and contact details, please take a further look at our website.