Client Liaison

Kindertons Limited
15 May 2018
14 Jun 2018
Contract Type
Full Time
Kindertons Accident Management are recruiting for a Client Liaison Assistant to join our busy and fast paced office based on Weston Road.

Kindertons specialise in Accident management across the country. Our aim is to provide our clients with the best service whilst in one of our fleet vehicles. Our Recoveries and Litigation department have grown and fast become an integral division in collecting monies owed to us directly by our clients third parties insurers.

As a business we are growing at a rapid rate and our Litigation team is pivotal to our ongoing success.

As a Client Liaison, your role entails providing an ongoing support service to the Litigation Team in various formats.

Primary responsibilities will include the following;

Providing new instructions to our panel of solicitors for new claims.
Chasing the return of Solicitors paperwork, instructing agents if necessary, explaining to the client the need for litigation and their overall responsibility to the charges incurred.
Ensuring that client monies are received within agreed timescales from defendant insurers.
Input of procedural dates received from Panel Solicitors
You will be a pivotal addition to the team, ensuring that you are able to assist other team members with any ad hoq related tasks this does require a level of individual work that will impact the team as a whole, but there will also be a requirement to work on tasks as part of a team rather than simply as an individual also.

You will establish strong relationships both with our clients and internal team members and various departments involved with the case load of claims, that you will be assisting.

Full training will be provided.

Preferred experience;

An understanding of Credit hire.

Strong administration skills

Be proficient in all microsoft suits including - Excel and outlook.

Strong communication - Both verbal and written.

Hours of work - Monday - Friday 8.30am - 5.00pm

Kindertons’ work is regulated by the Data Protection Act, the individual should show an acknowledgment of this

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