Photocopier Technician / Field Service Engineer

Recruiter
Genesis Associates (UK) Limited
Location
Hemel Hempstead
Salary
25000.0000
Posted
18 Mar 2017
Closes
17 Apr 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Job Title: Field Service Technician / Photocopier Engineer / Service Engineer (Copiers / MFD's)
Territory: Northern Home Counties & parts of London
Basic Salary: up to £35,000 (dependent on experience)
Benefits: Company vehicle, annual bonus, laptop, phone and 23 days holidays (plus bank hols)

A well established independent supplier of Photocopiers/ MFD's requires an experienced Field Service Technician / Engineer to be part of their already successful team. This company have a great track record of delivering excellent customer service and offer a great working environment where you are able to work autonomously.

Main responsibilities will include:
- Installing / networking Photocopiers and MFD's on the customers' premises
- Responding to call outs
- Routine maintenance
- Resolve technical faults / undertake technical modifications / complete repairs
- Provide training and advice on aspects on the machine function so that the customer fully understands its capabilities and the highest levels of service are provided

Candidate Requirements:
- Must have experience as field service engineer servicing photocopiers and MFD's (ideally Ricoh or Sharp but other manufacturers are fine)
- Experience of installing Papercut would be highly desirable but not essential
- Must be customer focused
- Have excellent problem solving skills
- Have a mature approach and can work independently
- Be professional and confident