Photocopier Technician / Field Service Engineer

Genesis Associates (UK) Limited
Hemel Hempstead
18 Mar 2017
17 Apr 2017
Contract Type
Full Time
Job Title: Field Service Technician / Photocopier Engineer / Service Engineer (Copiers / MFD's)
Territory: Northern Home Counties & parts of London
Basic Salary: up to £35,000 (dependent on experience)
Benefits: Company vehicle, annual bonus, laptop, phone and 23 days holidays (plus bank hols)

A well established independent supplier of Photocopiers/ MFD's requires an experienced Field Service Technician / Engineer to be part of their already successful team. This company have a great track record of delivering excellent customer service and offer a great working environment where you are able to work autonomously.

Main responsibilities will include:
- Installing / networking Photocopiers and MFD's on the customers' premises
- Responding to call outs
- Routine maintenance
- Resolve technical faults / undertake technical modifications / complete repairs
- Provide training and advice on aspects on the machine function so that the customer fully understands its capabilities and the highest levels of service are provided

Candidate Requirements:
- Must have experience as field service engineer servicing photocopiers and MFD's (ideally Ricoh or Sharp but other manufacturers are fine)
- Experience of installing Papercut would be highly desirable but not essential
- Must be customer focused
- Have excellent problem solving skills
- Have a mature approach and can work independently
- Be professional and confident