Internal Communications Manager
Key responsibilities: Owns, maintains and develops the message framework for corporate wide internal communications, aligning it to organisational priorities and programmes Works alongside the Head of Corporate Communications to develop company-wide internal communications programmes that both align and engage colleagues towards corporate priorities and programmes Owns, maintains and develops the overall internal communications channel mix, including emerging digital channels. Has robust measurement in place so that channel impact is understood and mix continually evolves Ensures overall business as usual internal communications agenda and activity is delivered to time, cost and quality expectations, while de-conflicting and scheduling messages so that content has maximum impact Delivers - as required - a range of corporate projects, often of a complex or sensitive nature, acting as both internal communications strategist as well as hands on provider of content and collateral Works directly with senior leaders advising them on internal communications and change communication best practice. Provides advice, support and guidance so that they can deliver impactful local communication Professional or academic qualifications: Educated to Degree level or equivalent. Melcrum Black Belt / demonstrable commitment to professional development Technical/functional knowledge and experience required: Proven experience of working in a complex, matrixed corporate communications team in a similar business environment Inputs to, and helps shape the company’s overall communications strategies using own experience and feedback from stakeholders Conducts analysis and identifies issues. Prepares and presents proposals persuasively. Is able to gain support to implement proposals, or push back with alternative approaches to those requested by the stakeholder Creates communications plans for specific projects/briefs Carries out appropriate audience research to ensure understanding of key audiences. Builds relationships to develop further insight Uses market research skills to develop measurement strategies. Designs and conducts both quantitative and qualitative research. Evaluates measurement data to make high level recommendations Owns and consistently delivers medium complexity and medium risk projects to the satisfaction of the client. Develops briefs for agency suppliers. Manages budget, suppliers and stakeholder relationships Adapts existing, and develops new channels to help deliver business objectives, ensuring effectiveness and cost efficiency. Designs and delivers events, co-ordinating internal and external resources Actively seeks information by asking relevant questions and probing for understanding. Creates impactful messages in alignment with the organisation’s narrative and brand and monitors consistent delivery. Achieves significant impact with writing, editing and style interpretation of written and visual communications Identifies potential risks to corporate reputation. Develops communication approaches to mitigate risks in strategies and plans. Is proactive in crisis management, communication planning and implementation Actively listens to stakeholder needs and able to adapt personal style where needed. Understands group dynamics to facilitate sessions and provides advice to others on presentation style and content Owns and delivers communication programmes in support of change management initiatives. Works with business leaders to prioritise and advise on change communication approaches. To send your CV today please click on the ‘apply for this position’ below and send through your details. We look forward to hearing from you. VMAGROUP is the leading international search and recruitment specialist for corporate and marketing communications. VMAGROUP is committed to equal opportunities and is a Diversity Pledged Recruiter.