Claims MI Manager

Heat Recruitment
17 Mar 2017
16 Apr 2017
Contract Type
Full Time

Claims MI Manager

Salary: £35,000 - £40,000

Location Manchester

My client is leading provider of Insurance within the UK, and now have an opportunity for a Management Information specialist to join their claims function in Manchester.

This is an excellent opportunity for someone with strong experience with MI within the Insurance sector, ideally Claims, to help support and improve the businesses Claims function across various classes of Insurance.

If you have been looking for a role where you can utilise your experience to make a difference and to challenge yourself further then this could be the next step in your career that you have been looking for.


Manage Central Claims Management Information production and provide accurate analysis from the data, identifying trends and opportunities to improve performance.

Oversight responsibility for claims telephony arrangements and other communication channels including those on a digital platform.

Actively contribute to claims strategy and projects, including collaborative approach across the wider claims community

Identify, design and implement improvements to the claims system to improve performance, save costs and improve the customer journey.

To identify, design and implement MI reporting that articulates past and current performance, and allows informed decisions to be made on claims strategy.

Oversee the collection, manipulation and analysis of claims MI across the business. Analysing data and identifying trends to create effective reports which actively contribute towards strategic direction.

Establish and maintain effective working relationships with key stakeholders to support company strategy

Apply consideration to potential outcomes and to make decisions without supervision.


Advanced Microsoft Excel skills.

Good team-working skills.

Good communication skills.

Strong attention to detail.

Insurance background.

Ability to work under pressure and against tight deadlines.

Job synonyms: Management Information, MI

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