Claims Vendor Manager

Oliver James Associates
City Of London
£55k - £75k pa + negotiable, bonus
17 Mar 2017
16 Apr 2017
Contract Type
Full Time
Oliver James Associates is working with a leading specialist insurer that is looking to add to their claims management team. They are looking for a Claims Supply Chain Manager who will lead supply chain services to ensure delivery of supplier managment, monitoring and performance of claims service providers.

Key Responsibilities

- Build and develop relationships with the vendor, service support and claims teams, ensuring feedback for both internal and external aspects of TPA performance
- Working closely with technical claims teams to improve service delivery and ensure delivery of all efficiency and regulatory requirements.
- Work closely with Technical Claims Managers across claims to ensure that that existing suppliers are managed in accordance with agreed contractual terms
- Support the Claims Vendor Team in developing best practices and controls to manage vendors
- Review format, content and frequency of vendor audits, performance data and KPIs
- Ensure reports and MI meets the requirements of internal stakeholders and are embedded in the agreed contract terms

Experience Required:

- 5+ year's supply chain experience, with an insurance claims focus
- Strong knowledge of the property and casualty insurance market
- Experience of managing and improving processes and procedures
- Experience of claims support services tools and implementation
- Strong interpersonal skills and stakeholder management experience
- Ability to drive performance from a team
- Ability to work independently
- Degree educated, preferred
- ACII or working towards, essential

For more information or a full job specification please contact Sunil Talati at Oliver James Associates, ************ or *****************************.