IT Operations Manager

Recruiter
Source Technology Ltd
Location
West London
Salary
£45,000 - £55,000 PA + bonus package
Posted
17 Mar 2017
Closes
16 Apr 2017
Contract Type
Permanent
Hours
Full Time
IT Operations Manager

IT Operations Manager is sought by a leading global technology company based in West London as they undergo an exciting phase of expansion. As a consequence they seek an IT Operations Manager who will be accountable for the IT Operational Services supporting the European business across all functional areas including Client Services, Care Operation, Supply Chain & Logistics, Finance, Underwriting, and HR.

My client is keen to engage with IT Operations Manager well versed in ITIL who can take ownership and demonstrate aptitude and experiences as you will be accountable group wide for Data Operations Management, Service Management and Continuous Improvement, Service Level Management and Reporting, IT Service Continuity as well as developing and managing matrix teams of specialist Engineers.

The ideal IT Operations Manager is passionate about technology who is keen to further their expertise in influencing and delivering solutions at high level internationally in a highly agile technology company with a considerable client base. Below are the necessary skills to be considered for this IT Operations Manager position?

IT Operations Manager permanent profile required

- A Bachelor's Degree or higher in Information Technology or a related field
- Must be certified ITIL to at least version 3
- At least 5+ years of experience in managing service delivery and/or operation for significant multinational organisations
- Have 3+ years of client-facing experience in Business-to-Business environments
- Proven experiences of more than 3+ years managerial/supervisory position
- Strong functional expertise in ITIL Service Management and its associated processes
- Extensive experience in running Level 1, 2, and 3 operations teams delivering both application and infrastructure support.
- A detail orientated individual with a hands-on approach
- Multilingual - English and either French or German (ideally both)
- Ideally technical background in application dev or application support
- Industry experience in Financial Services or Telecommunications.
- Experience of operating across international teams
- Experience of process improvement methodologies such as Six Sigma and CMMI

IT Operations Manager permanent contract details include.

Start date: ASAP

Contract: Permanent:

Salary: £45,000-£55,000 PA plus bonus package:

Location: West London

Interview times: ASAP

To find out more about this IT Operations Manager permanent opportunity, please apply via the link.