Application Systems Manager

£31k - £42k pa
17 Mar 2017
16 Apr 2017
Contract Type
Full Time
Sitec are currently looking to recruit an Application Systems Manager (Information Systems) for a private nuclear MoD establishment in Reading. This is a permanent position paying a salary of £31,000 - £42,000 per annum including benefits.

To Support and maintain high availability of Jobscope and other ERP application systems utilised by the business to meet expectations, compliance and achieve agreed deliverables to the customer

Accountabilities & Responsibilities
* Provide 2nd and some 3rd line support to specific applications managed and maintained by the Application Support Team. Provide advice, investigation of incidents, identifying and applying fixes.
* Management and monitoring of application performance.
* Undertake daily monitoring and health checks of routine and regular batch or overnight processing.
* Managing system access and undertake auditing activities as required.
* Provide support to project delivery and undertake changes to systems in accordance with defined IT Change and Configuration Management.
* Liaise with other IT teams to ensure service availability as required - DBA, Server Administrators, and Developers.
* Liaise with Senior Users with regard to system access, and system availability.
* Undertake minor application configuration changes.
* Monitor and manage the assignment or resolution of IT Services help desk calls assigned to the Application Support Team
* Review of processes to enhance services or introduce further efficiencies

Knowledge, Skills & Experience
* Awareness of current environment in terms of software and technology platforms to enable the appropriate support of the deployed application systems. Where appropriate suitable qualifications and skill set training to allow the level of maintenance and support required.
* Use of Call management systems, troubleshooting tools & methods with the ability to interact with all levels of management in both verbal and written formats.

* Minimum 4 GCSE's or equivalent at grade C or above including Maths and English.
* Degree in IS/IT or ONC/HNC in an IS/IT related subject.
* Understanding of ITIL or BCS Membership
* Microsoft or other operating systems
* Specific Application knowledge or training as required

Special Requirements
* Ability to work unsupervised and demonstrate qualities appropriate to the job function
* Within your job function you have privileged access to system data which may include personal data. You have a duty of confidentiality not to divulge or use this data in any way contravenes legitimate company purposes

This vacancy is being advertised by Sitec, part of the Sitec Group. The services advertised by Sitec are those of an Employment Business

This vacancy is being advertised by Sitec. The services advertised by Sitec are those of an Employment Agency.