Sales Consultant

Recruiter
Direct Line Group
Location
Ipswich
Salary
£16,810 - £20,760 DOE and OTE of £3,600
Posted
17 Mar 2017
Closes
16 Apr 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Sales Consultant - 15630

Inbound Sales

£24,360 OTE and dependant on experience (Base salary £16,810 - £20,760 dependant on experience and OTE of £3,600)

Retention Sales

£23,160 OTE and dependant on experience (Base salary £16,810 - £20,760 dependant on experience and OTE of £2,400)

Additional benefits including 50% off car, home and pet insurance, 22 days holiday a year (plus 8 bank holidays or time off in lieu) and free travel & breakdown insurance.

What being a Sales or Retention Consultant involves

Selling our products, whether that's car, home, travel or pet insurance, is your ultimate aim, but you'll also help customers by amending, transferring and renewing policies.

When a call comes through, it could be anyone, from any walk of life, and you'll have to adapt your approach accordingly. You'll follow scripts in certain areas, but how you go about walking your customers through the process, getting to know them, highlighting the benefits and matching the products to your customers is largely up to you.

Skills and qualities you'll need

We want people to draw on their life experience, personality and individual talents. If you have sales experience, so much the better. Whilst we offer training, broadly speaking, we look for:

- The ability to communicate persuasively
- Sharp thinking and an eye for detail
- Helpfulness and a passion for customer service
- Drive and enthusiasm for meeting targets
- PC literacy

In return, we'll give you a great team atmosphere, extensive training, excellent benefits and plenty of opportunities for progression in our call centres.

Hours

37.5 hour working week (working hours discussed at interview)

Shifts between Monday - Friday 08:00 - 21:15, Saturday 09:00 - 17:00 and Sunday 10:00 - 17:00.

Career benefits and rewards

Rewarding you is really important to us, as well as offering a competitive salary and generous holiday entitlement; you can take advantage of a wide range of benefits. The best part is you can pick and choose the benefits to suit your own lifestyle, but also pass on some of the savings to family and friends. Here are just a few we have on offer:

- A competitive salary, benchmarked against our competitors, which will grow as you do.
- Pension 9% of your base salary, you can choose to contribute less or more than this, and anything you don't wish to put in to your pension you can take as cash instead!
- Private medical insurance (anyone can choose this through our flexible benefits scheme, and managers receive this as standard)
- Attractive holiday entitlement
- 50% off our Home, Motor and Pet insurance
- Free Travel insurance
- Free Green Flag breakdown cover
- Flexible rewards including Life insurance, income protection, critical illness insurance, personal accident insurance
- Retail card, with discounts at big name retailers
- My Discounts - a discounts website for all our employees, with great discounts, cash back savings and offers across hundreds of brilliant high street brands, travel, tickets, gym memberships and much more.

Who we are
Direct Line Group is an organisation with a clear mission: to make insurance much easier and better value for customers. We are one of the leading motor, home and small business insurers in the UK. We are home to some of the nation's best-known brands, including Direct Line, Churchill, Privilege, Green Flag and NIG.