Application Support Engineer Fintech

Quant Capital Consulting Ltd
City Of London
£70000 + benefits
16 Mar 2017
15 Apr 2017
Contract Type
Full Time
Application Support Engineer Fintech

Quant Capital is urgently looking for an Application Support Engineer to join our high profile client.

Our client has recently been voted in the fintech 100 (best financial technology businesses). They provide a market leading Execution Management System for buy and sell side clients as well as Algo Execution. They have offices globally (travel arranged for your benefit if wanted)

I am seeking a mid-level application support specialist with three (3+) or more years of experience to work in my clients Production Services Group in London. The Production Services Group is dedicated to maintaining the reliability and stability of all client facing trading environments.

The client trades across Equities, Fixed Income, and FX

On a day to Day basis the Support Specialist will:

- Ownership, maintenance and support of all trading system components (including order managers, FIX/API connectivity, market data distribution, exchange links, messaging middleware etc.).
- Identification and mitigation of risks to service delivery and proactive resolution of issues before they impact service levels.
- Incident and problem management, including root cause analysis and follow up. Coordination of all relevant parties during client facing outages. Timely escalation of complex issues or problems.
- Resiliency testing. Regular and systematic testing of application redundancy and failover.
- Real-time system monitoring using a diverse set of industry standard and proprietary tools.
- Capacity planning and assessment.
- Application maintenance, including change and release management (planned and emergency application deployment, configuration and patching).
- Definition, management, and leadership of projects to improve operational efficiency, system monitoring and automation of manual tasks.
- Definition and maintenance of operational run books and other documentation.

Support Specialists MUST have:

- 3+ years experience supporting real time trading systems with end-to-end application support.
- Ideally supporting multi-tiered applications in UNIX/Linux distributed server environments.
- Unix (Solaris/Linux) day-to-day skills, including junior system administrator level.
- Solid grasp of TCP/IP fundamentals and experience performing basic network troubleshooting.
- Scripting experience (i.e. Perl, Ruby) - Ruby preferred.
- Excellent troubleshooting and problem solving skills across a wide variety of technologies and disciplines.
- Proven ability to perform incident management, prioritize, and execute complex tasks

You will be joining a progressive and exciting company committed to excellence. They offer an excellent working environment with on-going training and a structured career path. You can also expect an excellent salary and benefits package.

My client is based in London

FIX, Linux TT, RTS, Bloomberg, Scripting, Client Support, FIX Integration, Implementation, NYSE, FTSE, EUREX, ICE, Nasdaq LSE, LME