Debt Management Adviser

CRA Consulting
15 Mar 2017
14 Apr 2017
Contract Type
Full Time
A leading debt management business in Sheffield is currently looking to recruit an experienced adviser to join their busy commercial business team.

To be successful in this role you will possess excellent communication skills and demonstrate a consistent focus on performance and customer service. You must be able to adapt quickly to changes in relevant guidelines and work towards targets.

Successful candidates will be responsible for:
*Accomplishing the efficient and timely collection of debts.
*Taking inbound and outbound calls.
*Arranging payment arrangements within FCA guidelines.
*Ensuring customers payments are kept up to date.
*Meeting and exceeding KPI's within quality, cash collocation and productivity.
*Ensure best practice on calls is followed.
*Deal with general account queries.

Attributes needed:
*Debt recovery and collection experience is essential.
*Excellent communication skills.
*High level of written and verbal communication.
*Be able to working toward set targets.

In return my client can offer an excellent basic salary and bonus scheme.

For more information on this role please contact Josh Chambers at CRA Consulting or apply online today!!