Senior Client Manager (Email/Direct Marketing)

Recruiter
Lux Recruitment Limited
Location
London
Salary
35000.0000
Posted
15 Mar 2017
Closes
14 Apr 2017
Contract Type
Permanent
Hours
Full Time

My client based in London is a leading Data and Marketing Consultancy and they are looking for a Senior Client Manager who will work with the Client Directors to inspire and enable clients to drive positive growth through greater customer understanding, actionable insight and evidence based decisions.

As Senior Client Manager, you will manage all day to day aspects of your client accounts and ensure the client delivers high levels of service within commercial agreements. It is your responsibility to create circulation plans (DM and Email) including selection and testing recommendations based on both historical analysis and current customer behavior.

As Senior Client Manager, your Key Roles and Responsibilities will include:

? To set the communication strategy and circulation plans for clients and implement appropriate tactical activities to support them (with input and sign off from the Client Director)

? To lead client meetings.

? To suggest and implement test and learn plans

? To use forecasting models to predict future sales based on different levels of marketing investment and varying performance scenarios. To provide recommendations around such forecasts

? Through liaison with the Traffic Manager, ensure all key tasks are scheduled and communicate and escalate potential issues to the Client Director / Client

? Act as 1st point of contact for all clients queries ensuring schedules are shared to avoid any confusion

? Brief ad-hoc requests and feedback results to the client

As Senior Client Manager, your key Skills & Experience will include:

? Previous experience in planning and managing campaigns - particularly mail order and email experience preferable

? Experience working for a multi-channel retailer is preferred, although relevant agency side experience will also be considered

? Must have strong excel and numerical skills

? Must be comfortable with presenting to clients and have the ability to create and deliver strong arguments

? Ability to interpret campaign results and reporting and deliver conclusions and recommendations, concisely, accurately and with evidence to support

This is an excellent opportunity to join a highly respected agency and work with some of the world's best retail brands.