Housing Allocation Officer
Would you like to work for one of the most significant housing providers in the UK?
Do you have a good understanding of the lettings or housing sector?
Are you well versed in negotiation and questioning?
Do you thrive in an environment where you are constantly managing competing priorities?
This is an opportunity to make a real difference, with one of the leading social housing providers in the UK. As a Void and Allocations Officer you will manage the end to end process of tenancy agreements, this will involve:
Coordinating the advertising and allocation of the portfolio of company properties
Process, pre-screen and short-list applications
Undertake telephone based assessments requiring excellent listening and communication skills
Request references for potential applicants
Make decisions regarding applications to ensure housing allocations are confirmed
Provide housing options support and advice to applicants
Working in line with compliance, policies, procedures and relevant legislation
Liaise with contractors, surveyors and other stakeholders to ensure properties are ready for new tenants
Arranging the planning of work, inspections and exit interviews at the end of a lease
You will play a fundamental part of ensuring that applicants are allocated houses that promote sustainable leasing, Ideally you will have worked in one of the following sectors:
However, if you have not worked in one of these disciplines but you are still interested you will need to evidence a good understanding of how housing providers operate and/ or understanding of the lettings market then we would encourage you to call us and discuss this opportunity further.
You will be good team player
You will be able to manage your own workload and time
Have a can-do attitude
Good negotiation skills
The confidence and maturity to manage personal information
Ability to provide first class support and advice to our customers
Have excellent organisational skills
Ability to multi-task and manage competing priorities
Ability to meet strict deadlines
Working in a team of 6 you will be work in newly refurbished bright, modern open plan offices that offer free parking and excellent accessibility. You will work Monday to Friday 37.5 hours per week.
For the right person, we can offer and attractive benefits package:
26 days' pro-rata annual leave (plus an entitlement for bank holidays)
Comprehensive training and development opportunities.
Staff helpline offering independent, confidential information, counselling and support.
Brand new refurbished office
This is a great time to join this growing organisation, click 'apply' now and you will be contacted by Emma Brown to discuss your application or please email your CV you can also call Emma on to discuss your application.
Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.
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