Delegated Authority Claims Manager

Oliver James associates
15 Mar 2017
14 Apr 2017
Contract Type
Full Time

A Leading Lloyd's Syndicate that is looking to hire a Delegated Authority Claims Manager. You will be responsible for the management of TPA's and external suppliers and work closely with Technical Claims Managers to ensure maximum claims efficiency.

Job Responsibilities:

  • Responsible for managing delegated authority relationships to ensure that that these are running efficiently and that Coverholders/TPA's are providing an exceptional service and meeting all performance indicators
  • Act as the relationship manager for all Coverholders / TPA's
  • Manage the TPA Panel
  • Ensure accurate risk control framework and conduct risk issues
  • Responsibility for managing the completeness and accuracy of the content of the Expert Management database
  • Ensure that there are current agreements in place with all third parties used by the Claims team#
  • Ensure that the agreements in place all follow a consistent format / content for the particular type of third party and that where differences are identified, the agreement is re-issued
  • Manage due diligence and renewal process for third parties used by the Claims team
  • Conduct end-to-end audits of TPA's / Coverholders

Skills / Experience Required:

  • Strong experience in delegated authority claims management
  • Experience of managing UK & International delegated authority arrangements
  • Strong understanding of Property & Casualty classes of business
  • Extensive Lloyd's of London experience
  • Strong understanding of regulatory matters within Lloyd's / Claims
  • Audit experience
  • Degree educated preferred
  • ACII preferred

Please contact Sunil Talati at Oliver James Associates for further information: