Account Manager Sales

Recruiter
SF Group
Location
Derby
Salary
16000.0000
Posted
15 Mar 2017
Closes
14 Apr 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time

The SF Group are currently recruiting for a Account Manager for a leading business based in Derby.

The key responsibility of the role is the maintaining and proactively managing all aspects of external and internal sales calls whilst also dealing with incoming queries to ensure those queries are dealt with in a professional and efficient manner.

The role is designed to operate a Monday-Friday working week between the hours of 9.00am to 5.30pm.

Main Duties:

  • To be responsible for the achievement of agreed departmental targets and best practices
  • Proactively manage targeted outgoing customer sales calls within your external customer base
  • Proactively answer incoming calls in a professional and efficient manner and ensuring all queries are dealt with through to completion
  • To be responsible for processing B2B orders and raising the relevant invoices and processing the required payments
  • To be responsible for liaising with warehouse staff with order queries, delivery queries timescales and courier queries
  • Support and work closely with field based staff
  • To be responsible for New Account Application follow up, credit queries, B2B logins, and sales reportage
  • The role holder should be continually seeking out all opportunities to improve the departmental performance
  • To be responsible for ensuring that customer contact time is maximised at all times
  • To be responsible for dealing with dealer visits to Head Office in a professional manner
  • Attend and prepare for trade shows as and when required
  • To be responsible for ensuring each working day is used to optimum benefit for the business
  • Proactively drive and develop their own product knowledge
  • Ensure all paperwork or electronic form is completed fully and correctly and within required timescales

Minimum Requirements:

  • Committed to providing excellent Customer Service
  • Good communicator
  • Well Organised
  • Competent PC skills
  • Ability to work both as part of a team and under own initiative

If this sounds like you then please apply ASAP or email your CV to Georgia Johnson on .