Housing Officer - ASB Specialist

Eden Brown Synergy
15 Mar 2017
14 Apr 2017
Public Sector
Contract Type
Full Time
An excellent opportunity has been made available for a Generic Housing Officer's position with an established Housing provider in the West Midlands.

This is a Permanent opportunity with Full Time hours and the salary is between 25k - 28k per annum.

The ideal candidate will need to have exceptional experience in dealing ASB (Anti Social Behaviour), rent arrears, tenancy sustainment and estate management. At the same time, candidate must have presented at court level too.

As a Housing Officer you will need to manage a variety of tenancy types / leases granted by the client in accordance with the relevant tenancy agreement, lease, policy and procedures

Part of your role will be to investigate all cases of ASB in accordance with policy and procedures, gather evidence, take witness statements and prepare paperwork and case files for legal intervention and court attendance, when necessary. This may include using surveillance and camera equipment both overtly and covertly

At the same time, you will need to prepare and serve Notices to Quit, Notice of Proceedings for Possession and Notices seeking Possession and provide statements for Court where applicable

You will be required to recognise and take responsibility for administering safeguarding referrals for children and adults

Part of your role will be to complete comprehensive tenancy audits and timely tenancy reviews and take the appropriate follow up action

You will be tasked with investigating reports that tenancies have been abandoned, sub-let / tenancy fraud and take appropriate action

As a Housing Officer, you will need to investigate circumstances where a person has been left in occupation following a death, relationship breakdown or termination of tenancy or any reason where someone is an unlawful trespasser

You will need to respond to requests for tenancies to be surrendered, assigned or terminated.

Furthermore, you will be expected to respond sensitively but effectively with situations where a tenant has died or been admitted into a nursing home and the tenancy needs to be legally ended.

This is a urgent requirement, so if you feel that this role is ideal for you then please get in touch right away.

Senior Recruitment Consultant - Zack Ali
Email Address -

Your expert recruitment consultant is Zack Ali, call today on or email

Eden Brown Synergy is committed to equality in the workplace and is an equal opportunity employer.
Eden Brown Synergy is acting as an Employment Business in relation to this vacancy.