IT Relationship Manager - Hertfordshire/Middlesex - £55,000

South East England / Hertfordshire
£45000 - £55000 per annum + extensive benefits
14 May 2014
04 Jun 2014
Zeina Kabbani
Contract Type
Full Time
IT Relationship Manager - Hertfordshire/Middlesex borders - up to £55,000

The Ashdown Group have been engaged by a global manufacturer to source an experienced IT Service Delivery Manager/IS Change Manager to join their European team of 8 IT Relationship Managers. Based within the UK headquarters, the IT Relationship Manager will be accountable for the UK service level management.

Reporting into the IS Manager, the IT Relationship Manager will liaise between IT and stakeholders, Sales and Marketing users managing the budgeting process and identifying the requirements from data gathered. To be successful within this remit, the ability to understand the business requirements in various department functions is essential. In addition, the successful hire will have proven business goals, corporate strategy and successful customer focused delivery experience.

The infrastructure environment is predominantly Microsoft Office, Mainframe, Access, Excel and SQL Server. Therefore, it is essential that you have strong project management, trouble shooting and training needs analysis skills. Knowledge of business metrics & communicating of results, service level management for applications and infrastructure is also required.

It is essential that you are able to work within a complex global multi-site organisation cross-culturally and cross-functionally. In addition, you must be experienced in delivering performance management and user satisfaction across the board.

The ability to build relationships with senior stakeholders is paramount as you will be required to participate within the European budgeting process. In addition, you will coordinate the UK service portfolio end to end.

The company is offering a competitive salary of up to £55,000. Holiday starts from 25 days with non-contributory pensions of up to 10%, BUPA, flexible benefits and attractive company car incentives. Working hours are Monday to Friday 9.00am - 5.00pm.

If you believe that you have the skills and experience needed to succeed in a role of this nature, please submit a current copy of your CV quoting reference ASH12091ZK in your SUBJECT LINE.

The Ashdown Group Ltd acts as an employment agency in respect of permanent vacancies and as an employment business in respect of temporary vacancies.

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