Customer Service - Financial Services
Salary of £17000 - £18500.
Our client, based in Leeds, are looking for a talented Financial Customer Service Associate to join their exciting, progressive company.
They are looking for driven candidates who are able to work as part of a successful team.
This role would suit candidates from an insurance, financial services or investment background. As well as any other industry that is heavily regulated.
Successful candidates will be able to demonstrate the following skills:
- Answer enquiries whether received by telephone or e-mail.
- Carry out identity verification checks
- Seek to provide the broadest range of information
- Work towards Key Performance Indicators
- Keep customer records up to date
- Complaint handling and escalation