Interim Principle Insurance Officer Finance

121 Jobs
01 May 2018
16 Jun 2018
Contract Type
Full Time


Working as part of a dedicated small team the successful candidate will be handling both internal and external claims on the insurance fund, in addition to advising teams and services on their insurance requirements.

Experience of working in a local government setting and using the LACHS database system is an advantage.


The provision of effective insurance solutions, claims management, and professional support through the co-ordination and management of insurance programmes. This will include:

  • Management of external service providers i.e. brokers, insurers and claims support
  • Management of claims made
  • Maintenance and upgrade the LACHS
  • Analysis of claims tends and changes in legislation to identify wider impacts.


  • Advise Senior Management regarding negotiated settlement or court action of complex and/or high value claims. Authorise payment of more complex claims in accordance with scheme of delegation
  • Actively support the process of tenders for external service providers and negotiation with insurers on purchased insurance and claims issues. Including all areas of performance management for such contracts
  • Provide professional advice and guidance on more complex insurance issues i.e. contractual risk allocation, risk management, claim trends, risk mitigation and legislative and policy developments. Identifying and implementing continuous improvement opportunities to the benefit of the wider organisation
  • Manage all aspects and maintenance of the LACHS system. Maintaining documentation of change control, access requests, user permissions, etc
  • Provide training and presentations to schools and units on contents insurance cover requirements, recharging and claims processes and loss prevention
  • Set up and maintain reports in LACHS to enable extract of data in the required format
  • Report and assist (if requested) in the investigation of any potential fraud and provide advice on minimising risk of fraud
  • Ensure data is up to date to support the tender process for the external insurance cover and broker's contracts and assist with the performance monitoring of service providers
  • Select and supervise a panel of solicitors and other claims professionals instructed to handle third party legal liabilities
  • Advise senior management on the Insurance Fund and produce projected forecasts supported by trend and best practice guidance


  • Possess a recognised insurance and risk management qualification or have substantial relevant insurance experience
  • Evidence of continuing professional development
  • Excellent knowledge of Insurance principles, policies and practice of insurance cover
  • Knowledge and experience of costing and recharging insurance premiums
  • Experience of working effectively in an Insurance environment successfully dealing with claimants, loss adjusters, legal professional, auditors and departmental staff where claims relate
  • Providing professional advice and answering queries on Insurance matters to senior managers, directors, head teachers, auditors and legal professionals
  • Knowledge and experience of payment of claims and invoices in accordance with financial regulations
  • Extensive experience of using and improving a Claims Handling system (preferably LACHS) for claims, reports and analysis
  • Extensive experience of system administration of a database system
  • Extensive knowledge and experience of improving claims management procedures and systems resulting in the reduction of costs
  • Can identify potential Insurance problems or issues and bring them to the attention of the relevant manager or Director, propose solutions and take action to limit any impact on the Insurance policy concerned
  • Appointing and monitoring performance of contractors (Insurers, claim handlers) and addressing under-performance
  • Knowledge of tendering process of Insurance policies, renewals and impact of inaccurate or incomplete insurance claims history
  • Sound experience of Renewal and amendment of policies administration
  • Understanding of political, social and legal issues relating to Insurance Management. Can plan and implement strategies that will address these
  • Excellent computer literacy skills - to include system administration of a Local Authority Claims handling system, use of accounting system (Oracle Financials preferred), email, Word processing and spreadsheets
  • Able to, and has confidence to, make decisions on validity and settlement of claims in accordance with the value limits set out in the delegation of responsibility
  • Able to produce and deliver presentations
  • Able to extract, analyse, interpret and make recommendations where required of claims data from LACHS

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