Mortgage Case Manager

Recruiter
Search, Skills and Match
Location
Leatherhead
Salary
26000.0000
Posted
11 Mar 2017
Closes
10 Apr 2017
Contract Type
Permanent
Hours
Full Time

Mortgage Case Manager,Permanent, Surrey

Salary £26k +20%Bonus +25 days holiday+ Pension+ Free Parking

My Client are an established Mortgage provider looking to recruit a Mortgage Case Manager to join their team in Surrey.

Following the Company’s recent business growth this role has been created to expand the existing mortgage processing team. The role takes on responsibility for processing and managing new mortgage enquiries and applications. This exciting role offers the successful candidate the chance to join an exciting growing business and benefit from the opportunities that this brings.

A pre-requisite for the role is that candidates have excellent administration, computer literacy and telephone communication skills along with an ability to work well under pressure.

Candidates will have previous experience in similar role and knowledge and experience of the mortgage application process in the UK regulated mortgage market.

This exciting role offers the successful candidate the chance to join an exciting growing business and benefit from the opportunities that this brings.

Key responsibilities of the role:

  • Deliver a first class proactive customer service through inbound and outbound communication by telephone, email and letter to all case stakeholders including introducers, service suppliers, reference providers and occasionally applicants

  • To input and process new business enquiries to pre-defined standards and service level agreements ready for underwriter approval.

  • To input and process mortgage applications to pre-defined standards and service level agreements from initial receipt through to completion.

  • Ensuring a high level of accuracy for data entry and ongoing record keeping.

  • Supporting the underwriting team and peer group in delivering an excellent, compliant service and a prompt and accurate decision at each stage of the process.

Experience Required

  • A good understanding of the mortgage process

  • Good administration skills

  • Excellent telephone manner

  • Knowledge of working under pressure to tight deadlines - a 'can do'attitude

  • Record/file managementexperience

  • Experience of working in a team

If interested, then please apply without delay