Hours:Full Time hours 35 per week
Contract type: Permanent
Salary: GBP 33,789 - GBP 46,980 per annum, dependent on experience
About the role
The Co-Production Manager will be responsible for ensuring that the people supported by the British Red Cross are fully engaged in the design, delivery and evaluation of UK services. They will develop and deliver a UK Operations Co-production Strategy and embed a culture of user engagement and involvement across UK Operations.
Key responsibilities include:
- To develop and deliver an agreed UK Operations Co-production Strategy and embed a culture of co-production across UK Operations
- To raise awareness and develop skills across UK Operations, providing training, tools, techniques and support for co-production for both senior managers and frontline staff and volunteers.
- To test new co-productive ways of working
- To work closely with the Innovation and Insight Department to ensure co-production underpins service improvement and innovation.
- Accurately evaluate and monitor the effectiveness of the co-production agenda and provide recommendations based on analysis and evidence to drive improvement.
About the team
The purpose of the Innovation and Insight team is to ensure that the British Red Cross UK Operations Directorate uses evidence and insight to drive service improvement and innovation. Co-production with people who use or have used our services is a key underpinning principle of the department, and will ensure that our services are designed to fully meet the needs of service users.
The Co-production Manager will lead the development and delivery of a UK Operations Co-production Strategy and embed a culture of user engagement and involvement across UK Operations. This will include creating accessible tools and resources, developing presentation and training materials and demonstrating best practice in co-production.
About the person
You will be working with a high degree of independence, in a close team environment. You will require outstanding interpersonal skills and a passion for collaboration. You will need to be comfortable applying your skills in a range of environments as you may be working on any of our current lines of service and with people from a variety of different cultures and backgrounds.
We are keen to hear from candidates who can also demonstrate a proven track record in the below:
- Extensive co-production experience in a range of contexts
- Proven ability to work to very tight deadlines in a dynamic environment, with often changing and competing priorities
- Demonstrable project management experience with ability to plan and manage concurrent projects and activities
- A thorough understanding/experience of using insight from data and research to add value
- Experience of working in a large, complex organisation
- A proven record of co-production and designing and delivering person-centred propositions
- Strong IT and office skills, including Excel and PowerPoint
- Building strong and effective alliances and relationships
- Communication, presentation and influencing skills
- Business case development and financial modelling
- Creative thinking with a strong problem solving approach
Closing date for applications is 23:59 on 9th April 2017. Interviews will be held on 24th April 2017 in London.
The British Red Cross is committed to being an inclusive employer with a diverse workforce. We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences - including disabled and ethnic minority candidates. This is to contribute to the breadth of experience we need to respond to people in crisis.
The British Red Cross, incorporated by Royal Charter 1908, is a charity registered in England and Wales (220949) and Scotland (SC037738).