Sales Office Administrator

11 Mar 2017
10 Apr 2017
Contract Type
Full Time

Sales Office Administrator


Outskirts of Bradford

Permanent - May start date

Our client, a leading distributor in their field, are looking to recruit an experienced Sales Coordinator to join their supportive, friendly and extremely busy team, located in modern offices on the outskirts of Bradford.

Working in a team of 9 the sales department is one of the busiest in the business; at peak times the department can take in access of 700 incoming calls daily. Much of your role will involve handling these calls, so we are looking for candidates who are happy being on the telephone for most of the day, as well as dealing with general administrative tasks.

Duties will include;

  • Taking a high volume of inbound calls daily, ranging from;

    • Taking and processing sales orders

    • Answering a variety of technical questions surrounding products/product ranges

    • Giving updates on estimated delivery times

    • Handling any general complaints that may arise

  • Providing outstanding customer service on every call, guaranteeing each individual customer’s experience is second to none

  • Detailed administration following calls

  • Using Microsoft Word to format and send letters of confirmation

  • Any other ad hoc duties as required

The current team dynamic is great - very stable with a friendly and positive vibe. Due to how business the department is, we are looking for confident self-starters who can pick things up quickly. Other key competencies will include;

  • Previous customer service experience in a busy and fast paced office

  • Industry relevant experience within Bathrooms

  • Good computer skills; Microsoft Excel and Word

Due to the location, you must have your own transport. Our client is looking for people who can commence employment at the start of May so interviews will take place at the end of March.

Due to the amount of response we receive, unfortunately we are not able to give feedback to individuals, if you have not heard back within 5 days please assume that you have not been successful for the role you have applied for.

(Jo Holdsworth Recruitment - Recruitment Agency)