Client Services - £20-28K - Fintech - Amazing London Office

Recruiter
Inspiring Interns
Location
London
Salary
24000.0000
Posted
11 Mar 2017
Closes
10 Apr 2017
Sector
Education
Contract Type
Permanent
Hours
Full Time

An award winning fintech start-up specialising in providing business finance to help small businesses grow further and faster. In 5 years the company has already lent over £150m through their award winning technology platform. After raising capital to grow the business and recently opening operations in Germany, Spain, Poland this is a fantastic time to join the business.

This is an entry level graduate job paying £20,000 - £28,000 (+ bonus) depending on experience. 

How can you expect to spend your day?

You will join the Client Onboarding Team which plays a key part in the success of the business by nurturing early stage client relationships and ensuring they are well informed about the company product.  

Tasks you can expect to be responsible for include: 

•    Pre-screening potential clients ensuring they provide the necessary business documents required to obtain a credit facility. 

•    Be accountable for overall client satisfaction whilst ensuring they are educated on product

•    Offerings.

•    Effectively following up with clients in a timely manner. 

•    Establish best practice for client management in order to foster long-term business relationship. 

•    Communicating with internal teams such as Credit Risk & Account Management on status of clients. 

•    Driving the continuous growth of internal processes and procedures through supporting ongoing operational projects and objectives. 

•    Proactively delivering on customer contact strategy to drive conversion, engagement and client satisfaction. 

What are the desired skills, experience and personality for this role? 

•    Educated to degree level. 

•    A strong team player who is able to effectively communicate both orally and in written form. 

•    As you will be working closely with customers, you will need to be a confident and strong communicator.

•    Proactive self-starter eager to be part of a dynamic team, making a difference to UK SMEs. 

•    Excellent interpersonal skills, with the ability to quickly establish relationships and influence clients. 

•    Great attention to detail and problem solving abilities. 

•    Experience in a similar fast paced, customer facing role is desirable but not a pre-requisite. 

•    Proven experience within the Financial Services industry desirable but not a pre-requisite.

•    Knowledge of the UK business finance market is a plus.  


What are the perks of working for this company? 

•    Join an award-winning team of over 120 diverse, smart, ambitious and humble people motivated to grow an amazing business. 

•    Activities such as Pool and Ping Pong.

•    A relaxed environment with plenty of space to chill out.

•    Plenty of drinks and snacks (healthy and unhealthy).

•    Subsidised gym membership and restaurant discounts around Oxford Circus.

•    Cycle to work scheme for great value bikes.

•    Various sports teams including football and climbing.

•    A super smart team of really nice people.

•    Company work retreats to great destinations, such as the French Alps for some January skiing, or the Balearic Islands for some late summer sun.

•    25 days holiday a year plus a day off for your birthday - we want you fresh and fully charged. 

•    Having raised $20m this is an exciting time to join the team as they continue to expand.