Telemarketing Executive / Data Researcher

Recruiter
Commercial Limited
Location
Cheltenham
Salary
15600.0000
Posted
11 Mar 2017
Closes
10 Apr 2017
Contract Type
Permanent
Hours
Part Time

DATA RESEARCHER (PART TIME 25 HRS PER WEEK) MATERNITY COVER

ABOUT THE COMPANY:

Commercial Group was established in 1991 and has since grown to become the largest independently owned Business Services Group in the UK. Today, comprising of 4 divisions; IT Services, Office Supplies, Interiors and Print, the £60m turnover Company is renowned for delivering superior quality product, service and consultancy to business nationwide.

We are currently embarking on exciting and ambitious growth plans to grow to a turnover of £70m by 2019 so we need talented people to support this growth. We understand that superior performance starts and ends with our people; people with passion who like to make a difference and most importantly love what they do. If you would like to be a part of this exciting journey then we would love to hear from you!

VACANCY:

We currently have a vacancy based from our Head Office in Cheltenham, Gloucestershire for an experienced Data Researcher.

The key purpose of the role is to support the Group Marketing Manager and the Marketing team in all campaign research, lead build and campaign delivery for sales teams through Microsoft CRM Dynamics. The role will involve identifying target markets and suspect companies to target based on a set of guidelines, and entering them into CRM for use. The research aspect of this role is vital to uncovering the key contact to target, and will involve using the internet, social media, telephone conversations and online data resources, so will demand a well versed researcher who is competent in Microsoft packages as well as CRM Dynamics.

KEY RESPONSIBILITIES:

• Detailed and accurate research using a combination of B2B calling and online research to identify possible new business and cross-selling opportunities for prospects and customers

• Accurate and efficient data input into Microsoft CRM Dynamics including quality assurance checks

• Compile marketing lists within CRM for sales teams

• Schedule and complete mail-outs using Microsoft word and CRM Dynamics

• Assist in any other ad-hoc tasks in relation to CRM maintenance, development and CRM team activity to support the Marketing team

PERSON SPECIFICATION:

• Previous experience in professional B2B calling, with either a background in customer services or outbound calling environment

• Experience in using Microsoft CRM Dynamics or Salesforce

• Proficient in online research with the ability to extract information from several online sources to create a complete business profile to a high standard

• High levels of accuracy and efficiency required for data input whilst working to a consistent pace

• Ability to manage time effectively and complete projects to a high standard within an agreed deadline, adhering to daily and weekly KPI’s

PACKAGE:

-Competitive basic salary plus bonus scheme

-25 days holiday per annum (plus bank holidays)

-We also offer other benefits including a Company contributory pension scheme, childcare vouchers and a cycle to work scheme

WORKING HOURS:

25 hours per week to be worked between the hours of 9:30am - 14:30pm Monday to Friday. However, occasional overtime may be required to meet the demands of the business.