Credit Hire Claims Negotiator, East Birmingham, up to £20,000

Recruiter
Heat Recruitment
Location
Birmingham
Salary
19000.0000
Posted
11 Mar 2017
Closes
10 Apr 2017
Contract Type
Permanent
Hours
Full Time

Credit Hire- Claims Negotiator

Location: East Birmingham

Salary: £19,000-£20,000

Our client is a highly successful credit hire company who are looking for candidates with with Credit Hire or B2B Debt Recovery experience knowledge to join their claims negotiator team.

You will be required to deliver individual monthly pledge and cash targets and drive effective resolution of claims to agreed procedures.

This is a great opportunity to join an established brand name within a large and professional office who reward their staff with competitive packages and provide opportunities to advance your careers.

Key Responsibilities;

To investigate causes of non-payment delays and resolve promptly

To review case history on file assignment, liaising with departments as needed to establish status

To update the Back Office system with accurate clear records of discussions had, next steps and time frames

To review file, location and road layout of accident, speaking with client and witnesses if liability is disputed. Consulting with Team Leader over findings and next step if necessary

To produce a chronology of events through liaising with repairers and insurers if hire period is disputed, making recommendations re next step to Team Leader

To reinforce payment criteria set out by ABI if vehicle rate or penalty for late payment charge is disputed.

Push for commitment from third party insurer for payment and making recommendations to team leader when litigation should commence

Agree all under recoveries with Margin Protection Team.

Skills

Credit Hire Knowledge - ABI, GTA would be preferable

Previous high volume debt collection experience within a fast paced target driven environment ideally B2B

Clear verbal communication skills, persuasive and assertive with proven negotiation skills

Good written communication skills, capturing a clear logical summary of the situation

The ability to prioritise recognising importance and urgency and work to tight deadlines

Results driven and tenacious

If this specific vacancy is not exactly what you are looking for please contact us to discuss other opportunities we may be recruiting for that aren’t necessarily advertised; you can send your CV to this vacancy or contact us directly. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.

Synonyms: Credit Hire Debt Recovery, B2B, Motor, Negotiation, Negotiator, Claims Handler, ABI, GTA