Technical Advisor

Recruiter
LG Recruitment LTD
Location
SR5 3XE
Posted
21 Apr 2018
Closes
21 May 2018
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Job Description

I am currently recruiting for an experienced Customer Service Advisor for a client based in Sunderland.

Duties
* Handle incoming calls from plumbers and home owners, amongst others
* Processing new business applications from incoming calls in an efficient manner
* Deliver a first-class experience to customers
* Build rapports and fill the callers with confidence
* Be able to work out correct advise to provide

Experiences
* Previous customer service experience
* Confident person who can express themselves clearly by telephone
* The ability to deal with an array of queries & questions
* Willingness to learn and pick things up quickly
* The ability to absorb and retain information
* A desire to provide the very best service to all your customers
* Work well within a team
* The drive for personal development and training

Benefits
* Salary between £18,000 and £20,000
* 23 days holiday plus bank holidays per annum
* Company Pension Scheme
* Free on-site car parking

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