3rd Line Support - Horsham - £28k - £32k

West Sussex
£28000 - £32000 Per Annum
19 Mar 2014
16 Apr 2014
DFD - 3rd Line Support - 19/03
Danny Duggan
Job Level
Entry Level
Contract Type
Full Time
3rd Line Support Engineer - Horsham - £28k - £32k

Our client, who are a world leading organisation in their industry, require a 3rd Line Support Engineer (SQL, Virtualisation).

You will be joining a support team, providing support to close to 500 users, on various technologies including, Windows, SQL, Virtualisation and Networking. You will also get the opportunity to work on leading projects within the organisation.

This role could also suit someone looking to make the jump from 2nd line, to a full 3rd line support position.

Key deliverables
• To support and administer the IT infrastructure, providing 3rd line support to the business.
• Design, implement and support new IT business systems.
• Responsible for the integrity, performance and security of company databases.

Key responsibilities
• Providing 3rd Line Support across business IT infrastructure.
Implementation and administration of new and existing services and applications, ensuring they are fit for purpose.
• Troubleshoot Hardware & Software related issues when escalated from support
Database capacity planning
• Monitoring database performance and managing parameters to provide fast query responses to end-users
• Refining database design to meet system storage requirements
• Considering both back-end organization of data and front-end accessibility for end-users

Key experience
• Exceptional knowledge of Windows Server 2008/2012
• Crystal reports experience.
• Good knowledge of Virtualisation (VMware/Hyper-V) and SAN Storage
• MS SQL server architecture.
• MS SQL backup, restore and recovery models.
• Task automation and database troubleshooting.
• Migrating, tuning, transaction log selection and maintenance planning in MS SQL.
• Administration experience of Windows IIS.
• Knowledge of Windows authentication and NTFS.

If you have the skills required and would like to be considered, please forward your CV to danny.duggan@clearwaterps.com

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