Motor Claims Handler - Third Party

RZ Group
19 Apr 2018
18 May 2018
Contract Type
Full Time

Motor Claims Handler - Third Party
Permanent Position - Based in Bolton (Egerton)
£16k-£18k + Competitive Benefits and Excellent Career Progression
Monday to Friday - 9.00am to 5.00pm
Café and Free Parking On-Site

My client is a successful and growing insurance provider and holder of the Chartered Insurer status. They are currently seeking an experienced Motor Claims Handler to join their Motor Claims department in Egerton. The successful candidate can expect a competitive salary, excellent training, fantastic career development and support with achieving industry recognised qualifications.

The Role:

You will take first notification of claims and communicate with the relevant parties to engage estimates, repairs, hire vehicle, settlement etc. This will involve managing your own portfolio of claims from start to finish and liaising effectively with all parties concerned whilst delivering a high quality service at all times.

Responsibilities include:

- Act as point of contact for incoming queries or complaints and ensure these are actioned appropriately
- Keep brokers and policyholders fully updated throughout the claim
- Manage a varied caseload of claims through to settlement
- Handle and negotiate claims by telephone and written correspondence
- Identify potentially fraudulent areas of the claim
- Provide a courteous approach to all customers
- Deliver a high level of service at all times

Essential Skills/Experience:

- Minimum 6 months experience in Motor Claims - Third Party/Credit hire essential
- Excellent customer service skills
- CII or working towards this would be advantageous
- Excellent communication/strong organisational skills
- Ability to perform under pressure to meet targets and objectives
- Minimum 5 GCSE passes at grades C or above


Benefits include 21 days holidays (rising up to 28 days with length of service), Bank Holidays, pension scheme, ad-hoc company bonus, eye care vouchers, childcare and cycle to work schemes, Star Awards and financial support for relevant academic and professional qualifications. There is an on-site cafe and free, on-site parking available.

Please apply within for immediate consideration.

Recruitment Zone acting as an employment agency in regard to this advert.

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