Customer Insight Analyst
CUSTOMER INSIGHT ANALYST - WORKING WITHIN A TALENTED TEAM
£50,000 + benefits
This creative role gives the opportunity to work on several projects within the telecommunications industry. You will be part of one of the most credible media companies to produce effective insight and analysis into an array of customer engagements.
This company has a deep heritage in supplying its customers throughout the world with a personalised service and is still growing in both size and skill. The brand has always and continues to empower its employees with autonomy to help champion its innovative products.
The role involves providing analysis on customer engagement and evaluating the engagement to the brands commercial and business propositions, giving you exposure to strategic insights. The opportunity will also enable you to model build and predict customer behaviour, allowing you to share this innovative analysis to wider stakeholders. One of the brands main focuses is now on segmenting and understanding customers using creative qualitive techniques, which requires a keen eye for detail.
Your Skills and Experience
Your skills and experience will ideally include the following:
- Python/R modelling ability
- Comfortable engaging and presenting to stakeholders
- Experience of modelling
- Customer focused and passion for understanding customer needs
- Up to data with contemporary trends within the media industry
- Discretionary bonus
- Defined Contribution Pension plan
- Travel card loan
How to Apply
Please register your interest by sending your CV to Jamie Smith at Harnham via the link on this page