MPS Services Architect - IO Multi-country

Recruiter
Xerox
Location
London (Greater)
Posted
15 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
About Xerox
Xerox Corporation is an $11 billion technology leader that innovates the
way the world communicates, connects and works. Our expertise is more important
than ever as customers of all sizes look to improve productivity, maximise
profitability and increase satisfaction. We do this for small and mid-size
businesses, large enterprises, governments, graphic communications providers,
and for our partners who serve them.

We understand what’s at the heart of work – and all of the forms it can
take. We embrace the increasingly complex world of paper and digital. Office
and mobile. Personal and social. Every day across the globe – in more than 160
countries – our technology, software and people successfully navigate those
intersections. We automate, personalise, package, analyse and secure
information to keep our customers moving at an accelerated pace.
About the role
This position plays a key role in the pursuit of new business,
understanding the client’s requirements to craft winning and deliverable service
designs that are commercially acceptable to the customer. Working with deal
pursuit team to develop the value proposition, whilst looking for creative and
innovative options to drive value and deliver compelling offers.

The successful applicant is responsible for the end-to-end service
design for the client. This requires working within the relevant governance and
processes in close collaboration with the other members of the pursuit team
(sales, bid management, commercial, technical architect, transition management
and service delivery).
Main responsibilities
  • Support the Bid
    Kick-off Workshop where the Bid to Win, Price to Win and service design
    strategies are developed.
  • Leads and is
    accountable for comprehensive, end-to-end service design for:
  • Multi-country and Global, International Operations (IO) led pursuits
  • Single country IO led Mega Deal and/or complex pursuits
  • Receiver pursuits (where the design is led by another region)
  • Pursuit responsibility usually commences with assignment after Qualification,
    continues through Contract signature and finishes after Transition handover.
  • Provide support (to Offering Development) for the introduction new
    service capabilities in IO
About you
  • Extensive experience
    within a similar role working with large and complex pursuits
  • Experience in
    managing customer relationships at executive levels
  • Experience of
    managing large scale and complex projects
  • Proven ability to
    create comprehensive service designs and statements of work (SOWs). Demonstrate
    excellent authoring skills for the full range MPS deliverables, e.g.
    presentations, service design documents and SOWs.
  • Ability to manage
    virtual teams and work in a cross functional team environment
  • Results oriented with
    strong attention to detail and a relentless commitment to process improvement
    and quality
  • Ability to travel
Desired Technical
skills
  • TOGAF - (Part 2)
    Certified
  • ITIL - Foundation
  • Project Management
    certification (PMI or Prince II) - Foundation
  • Lean Six Sigma –
    Yellow Belt

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