x 2 Income Management Officers
As an Income Management Officer, you will work as part of the Income Management Team to reduce rent & service charge arrears. You will have a range of tasks which will vary depending on where support is required most. You will need to have the ability to be flexible, to aim support at maximising income and helping customers to access appropriate help and advice. You will work towards targets and report regularly on performance to the Performance and Income Manager. Tasks also include sign-up of new tenants on behalf of Outward’s partner landlords.