Monitoring Operations Manager

Recruiter
360 Resourcing
Location
London (Greater)
Posted
15 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
Our client is a leading travel search and content aggregation service,and is seeking a Monitoring Operations Manager to oversee their globalnetwork operations team based in London. You will join us on a fulltime, permanent basis and will receive a competitive salary and generous benefits. Our client is the world's largest distribution system for 250+ Low CostCarriers from around the world. They have offices in both London andShanghai and an unparalleled customer base around the globe. As arapidly expanding technology company within the Travel space, they areinvesting in hiring high calibre candidates for a number of technicaland support roles. As a successful recruitment executive, you arepivotal to implementing their recruitment strategy of the organisationand hiring successful candidates for the respective roles. What they will offer you as a Monitoring Operations Manager: - Competitive salary - They offer private healthcare and a private pension scheme - They offer a bright, modern working environment with free drinks andsnacks, weekly lunches and regular social events like Pizza Days. - You can wear whatever appropriate attire! The Monitoring Operations Manager role Reporting to the Operations Manager, youll be responsible for allprocesses and personnel pertaining to the monitoring of real-timebooking systems and analysing various performance statistics. You willbe required to fill different rotations and shifts as may be required bythe company. What theyre looking for in a Monitoring Operations Manager - Excellent verbal and written communication skills - Proven track record of managing real-time operational processes andleading, motivating and managing a team - Proven data mining and analytical skills with a strong passion forproblem solving - Ability to diagnose trends and patterns in booking data - Exceptional attention to detail - Excellent decision making skills - Good interpersonal skills, can build rapport with clients and suppliers - Can demonstrate good IT knowledge and able to utilise internalmonitoring tools for that might include weekends assessing the system performance - Can demonstrate a high degree of discretion and confidentiality - Successfully refined and delivered end-to-end operational processesand improvements - Calm, methodical and comfortable in making complex decisions in timeconstrained situations Desired Skills and Knowledge - Knowledge of European languages (Spanish, Italian, French) - Good working knowledge of Spreadsheets - A good understanding of web coding languages - HTML/XML - Commercial experience in a similar support role - Travel industry support experience If you are think you are the ideal candidate for this MonitoringOperations Manager role please click apply, they'd love to hear from you! STRICTLY NO RECRUITMENT AGENTS OR ANY 3RD PARTY ENQUIRIES. THE CLIENTONLY SPEAKS TO CANDIDATES DIRECTLY. THEY SHALL REPORT ANY 3RD PARTYAPPROACHES. - provided by Dice DATA MINING, DEGREE, HTML, STATISTICS, XML

Similar jobs

Similar jobs