IT Infrastructure Specialist

Recruiter
Recruitment Genius
Location
Chorley
Posted
15 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
This company is looking for a talented IT Infrastructure specialist tojoin the technical support department of an expanding and fast-paced ITMSP. Working from a modern, open plan office; expect an exciting andvaried role delivering day to day IT Support and projects for their wideclient base. They offer strong progression opportunities for thecandidate willing to go the extra mile. Joining as an IT Infrastructure Specialist you will be involved indriving the customer experience. Whether you are finding solutions totechnical problems; managing an incident; completing a project;capturing client requirements or keeping up-to-date with industrytrends, you will play a vital role ensuring the delivery of greatcustomer service. You don't need to have all the requirements below but experience ofinfrastructure support and an enthusiasm for the industry is a must. - Significant experience of monitoring and maintaining systems and networks - Significant experience with installation and configuration of virtual systems - Significant experience of diagnosing faults on both hardware and software - Significant experience of solving technical and application issues byphone, email or in person - Ability to walk clients through troubleshooting steps - Significant experience of re-fitting and/or replacing of enterprise hardware - Ability to work to SLA's - Ability to prioritise and managing multiple open tickets - Ability to establish good working relationships with clients andother staff - Ability to train and mentor junior staff and provide an escalationpoint for complex issues In return, they offer a salary of 30,000 - 38,000 per annum(depending on experience), company bonus scheme, flexible benefits,company pension contributions and extensive training and development opportunities. This company welcomes applications from all suitably qualified peopleregardless of gender, race, disability, age or sexual orientation. - provided by Dice SLA

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