ETRM - Support Analyst

Recruiter
Harrington Starr
Location
United Kingdom
Posted
15 Apr 2018
Closes
18 Apr 2018
Contract Type
Permanent
Hours
Full Time
ETRM Application Support Analyst90,000 + Bonus +BenefitsWe are working with a leading Commodities Trading House in London arelooking to appoint an ETRM Support Analyst to support their large poolof commodity traders. This is a fantastic opportunity for an ETRMSupport Analyst who is looking for an exciting new role. In a fast pacedenvironment. My client will offer best in class progressionopportunities for the chosen individual. Activities will be to take appropriate actions to ensure thattime-critical batch steps run. This may involve root cause analysis ofissues and taking appropriate corrective actions (fixing curves,excluding deals/portfolios etc. as appropriate). Monitor applicationsavailability and report issues pro-actively. Communication with clientsas required: keeping them informed of incident progress, notifying themof impending changes or agreed outages. Fast turnaround of clientrequests and an ability to work in a team and communicate effectivelyWork with the Service Desk to ensure requests are routed to the properresource in order to be resolved quickly and efficiently.Knowledge, Skills, and/or Abilities Required: Experience of an ETRM trading system from an application support perspective (E.g. Understands ETRM workflow & trade lifecycle, ETRM concepts and technologies, basic system troubleshooting) Diagnosis skills of technical issues Ability to multi-task and adapt to changes quickly Strong communication and organizational skills. Strong knowledge of FO Technical knowledge of SQL, Open Components (.NET), JVS or AVS would be advantageousThis is an urgent requirement and my client is looking to get anoutstanding candidate to join their business. The client are the mostimpressive organisation in the commodities trading space and this is anopportunity not to be missed. If you are an ETRM application supportanalyst with the desired skill-set then please get in touch with LuigiNegri on 0203 5877007. James.platt@harringtonstarr.com - provided by Dice .NET, COMMODITIES, SQL, WORKFLOW

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