3rd Line Engineer - Support & Projects

Expiring today

Certes Computing Limited
Milton Keynes
14 Apr 2018
22 Apr 2018
Contract Type
Full Time
3rd Line Engineer - Milton Keynes
Salary: £30,000 - £40,000 (+ benefits, including paid for certifications)

Are you a 3rd Line Engineer with experience of working in a managed services environment OR as part of a large internal IT department looking for your next challenge? Do you enjoying working as an escalation point on support queries with multiple customers on a wide range of infrastructure & desktop technologies?

We are looking to recruit a 3rd Line Engineer for a leading IT managed services provider in Milton Keynes. This will primarily be a support role however you will also have an opportunity to work on projects (eg on boarding new customers, infrastructure upgrades etc) alongside your support responsibilities.

You will take ownership of escalated support issues and will be responsible for identifying them as Problems or Major Incidents. Once a fix has been found the 3rd Line Engineer will be responsible for establishing root cause analysis and future prevention.

This role will require someone with a breadth of IT Infrastructure experience and someone who enjoys taking ownership of problems with an ability to remain calm under pressure to ensure disruptions to customers are a minimum.

Technical Skills

*Windows Server & associated infrastructure technologies - Active Directory, Group Policy, DNS, DHCP, VPN's
*Exchange Server / Office 365
*Virtualisation - Hyper-V & VMware
*Remote Desktop Services
*Cloud / offsite backup technologies
*ITIL (certification or commercial experience)

Professional certifications to support your experience are desirable but not essential.

In return my client can provide an interesting 3rd Line support role working in modern offices with a competitive salary & package, free pizza Friday and excellent opportunities for career progression.

For more information or to be considered for this role, please contact Phil Lillicrapp on E: **************************** . Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Refer a colleague or friend and earn up to £400

Many of our most successful candidates have been referred to us by their colleagues or friends.

So, if you know someone who is seeking a new IT or technical role, and you'd be confident to recommend them, call us with their name and contact details. And if they're successful in securing a new role, we'll reward you with a finder's fee based on 1% of their starting salary, up to a value of £400. *

* Payment subject to candidate's satisfactory completion of initial probationary period.

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
This job was originally posted as www.jobsite.co.uk/job/960528550

Similar jobs

Similar jobs