User researcher- Gov Programme- Outside IR35

The Resourcing Hub
Covent Garden
14 Apr 2018
16 May 2018
Contract Type
Full Time

User researcher- Gov. Programme- Outside IR35

We are looking for an experienced User Researcher to lead on a User Research Project within a Government Department programme, focused on Digital, Data and Policy. The role is based in Central London, offering £500-£550 per day on a 6-month contract.

The successful candidate will work in an agile, multi-disciplinary team, primarily with front-end designer, developer(s), product manager and service managers and take responsibility for the user research roadmap and planning - including participant recruitment, lab booking, interviews, analysis and presentation of findings.

Essential skills and experience:

  • Experience using a variety of techniques to recruit participants to meet a specific brief
  • Skills autonomously planning and running user research sessions
  • Experience facilitating group analysis of user research session output
  • Skills in web analytics and surveys to understand user behaviours and measure performance
  • Experience of working closely with other team members on rapid prototyping
  • Experience prioritising user needs with product manager and team
  • Experience identifying usability and accessibility issues
  • Experience of working on agile projects as part of a multidisciplinary team, with regular user research, as outlined in the Government Service Design Manual and Digital Service Standard
  • Experienced in meeting the Government’s Digital Service Standards and understanding of how user researchers should follow best practice

Desirable skills:

  • Experience of recruiting participants with accessibility needs
  • Experience researching how users access and use data and statistics
  • Experience collaborating on stakeholder and engagement plans and events
  • Experience of working with policy teams
  • Experience of working to the One Team Government principles

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