Software Asset Management Administrator

First Technical Recruitment Limited
14 Apr 2018
20 May 2018
Contract Type
Full Time

Software Asset Management Administrator

Purpose of the Team/Role
The Software Asset Management Administrator will be engaged with the end to end software lifecycle including: procurement, maintenance, and utilization of software applications. The role will support the Software Asset Team Manager in providing a global process across all regions.

Key Deliverables/Responsibilities
* Provide input to the Software Asset Management life cycle; including analysing and redesigning Software Asset Management processes, software requests, license pooling/checks, and deployment
* Maintain the catalogue and cost management processes for all software assets
* Maintain all cost models relating to software assets
* Support the integration of the License Management Tool (and surrounding processes), with the IS delivery systems and services
* Raise and manage software purchasing orders through their lifecycle (including 'Goods Receipting')
* Verify supplier invoices against purchase orders
* Liaise with suppliers to request quotes (and maintain appropriate supplier records)
* Identify and advise management and technical teams on license entitlements derived from software deployed
* Support the "Audit, Risk and Compliance" function team through the regular audit process
* Provide report information on software/licence counts, metrics and usage, as well as provide input on terms that impact licensing
* Maintain the license inventory and perform software harvesting based on usage
* Assist with license related questions/issues
* Ensure 100% customer satisfaction and client focus
* Manage incidents and requests according to defined SLAs - ensure 100% adherence to RFS & INC Best Practice guidelines
* Update, formalise and review processes defined in the IS Business Management System

Experience Required-
* Experience of working within ITIL ed Service Management organisation
* Experience of working in Software Asset Management
* High level of proficiency and knowledge of IT Asset Management and enterprise procurement processes
* Experience of implementing process change
* Excellent analytical and communication (both verbal and written) skills
* Proven experience of data analysis and good numeracy, analytical and reporting skills
* Qualification in Software Asset Management
* Working knowledge of Service Now
* Supplier relationship experience
* ITIL V3 Foundation Accreditation
* Competencies specific for this role
* IT Service Management expertise
* Communication skills
* Stakeholder Management
* Performance Improvement
* Confidence and professionalism

At First Recruitment we understand just how important it is to secure the right people. That's why our consultants always take the time to understand requirements in detail and offer sound advice to both clients and candidates.

This is a superb opportunity for anyone looking to work for a reputable organisation.

This job was originally posted as

Similar jobs

Similar jobs