IT Support Analyst/ 1st/2nd line- London

Recruiter
Mortimer Spinks
Location
London (Greater)
Posted
14 Apr 2018
Closes
16 May 2018
Contract Type
Permanent
Hours
Full Time

IT Support Analyst/ 1st/2nd line support- London

This is an excellent opportunity to join a global organisation on a 12 MONTH CONTRACT

PREFERENCE WILL BE GIVEN TO CANDIDATES THAT HAVE WORKED IN A FINANCIAL OR LEGAL ORGANISATION

This is a shift based role which are:

Standard 36.25 hours/week on a rotating shift pattern: 08.00 - 16.15,

09.15-17.30, 9.45-18.00, 09.45-18.00. Out of hours cover is also to be

provided from 18.00- 21.00 and Bank Holiday cover on a rotational

basis.

Knowledge & experience

* Minimum of 3 years IT customer service experience

* Previous 1st and 2nd line support experience including fault/problem resolution within a Windows

environment

* Previous experience managing small internal projects

* Hands-on working knowledge of:

o Supporting users within a Microsoft Windows Environment (Windows 7 and 10)

o Active Directory

o Microsoft Office Suite (Word, Excel, PowerPoint and Outlook) at an advanced level

o Strong PC hardware & Laptop configuration and troubleshooting

o Supporting Mobile Devices: Android, Apple, Blackberry, GOOD, Blackberry Work

o Familiar with the use of MDM management tools

o Supporting remote working technologies (e.g. VPN)

o Service Desk/ITSM toolset experience


This job was originally posted as www.jobsite.co.uk/job/960530942

Similar jobs

Similar jobs