2nd Line Support Consultant

Recruiter
Streamline Connections Ltd
Location
London (Greater)
Posted
14 Apr 2018
Closes
16 May 2018
Contract Type
Permanent
Hours
Full Time
2nd Line Support / Technology Consultant - MS Stack, Windows Server, Exchange, Desktop, AD, Helpdesk / Service Desk

A growing IT Consultancy is looking for an enthusiastic Technology Consultant with a passion for infrastructure to provide 2nd line support to a number of external clients.

You'll be involved in supporting clients' IT infrastructure on a day-to-day basis, this could be remotely or working directly onsite with clients or quite often a mixture of both.

You will be supporting a wide variety of customers, providing bespoke support services and technical escalation routes. Onsite you will also work directly with customers to ensure the successful operation of their IT infrastructure, and look at how technology can improve their business performance.

We're looking for someone with 1 to 2 years' experience in IT support. You'll have good interpersonal, listening and troubleshooting skills and you will enjoy solving client's technical problems.

The successful candidate will have worked in a Service Desk environment and looking to move up into a 2nd Level support role. You will have experience in a broad range of technologies that are used every day in a support capacity - preferably with some industry standard accreditations to back this up. Some of the areas that you will have experience of is:

- Key Microsoft server roles (Active Directory, Exchange, Skype for Business, Windows Server, SQL, SharePoint, System Center)
- Experience of service desk and monitoring systems
- ITIL for service management
- Office365

This is an excellent opportunity to join a company with a 'people first' ethos that looks after its clients and its people. Excellent career progression is offered along with continuous personal and professional development and the opportunity to help grow its London office.

2nd Line Support / Technology Consultant - MS Stack, Windows Server, Exchange, Desktop, AD, Service Desk / Helpdesk




Due to the high volume of CV responses for this role, we may not be able to contact all applicants. If you have not heard back from us in 5 working days, we would encourage you to contact the consultant directly.

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Streamline Connections Ltd cannot accept liability for any errors or omissions in the contents of this message, which may arise as a result of e-mail transmission. Please note Streamline Connections Ltd may monitor, analyse and archive email traffic, data and the content of email for the purposes of security, legal compliance and staff training.

Streamline Connections Ltd is registered in England (Registration Number 4792516). The registered office is Clockhouse Court, 5-7 London Road, St Albans, Herts, AL1 1LA
This job was originally posted as www.jobsite.co.uk/job/960530468

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