2nd Line Engineer

Recruiter
Certes Computing Limited
Location
Leicestershire
Posted
14 Apr 2018
Closes
22 Apr 2018
Contract Type
Permanent
Hours
Full Time
2nd Line Engineer - Leicestershire
Permanent
Salary: £22,000 - £25,000 (+ package)

Are you an IT Engineer looking for an interesting 2nd Line role for a global organisation with excellent opportunities for career progression?

We are looking to recruit a 2nd Line Engineer for a global organisation based in Leicestershire. Working as part of a close knit team you will be responsible for providing 1st / 2nd Line support to over 8000 users based internationally, act on service requests received, and work with the 3rd Line teams on large IT projects.

The role requires an Engineer with excellent communication skills & commercial experience of supporting desktop and associated technologies at a 2nd Line level. This is a technical support role and currently 95% of tickets are resolved at this level.

You will also be required to be organised and demonstrate an ability to manage your own workload. The role is split between your technical support work and managing service requests (eg setting up new starters etc) which will require a self motivated and organised individual.

Technical Skills:

*Windows O/S - 8.1 & 10
*Active Directory objects (user accounts, distribution and security groups)
*Exchange 2013 - manage Exchange receipts
*Microsoft Office 2013 & 2016
*Understanding of virtualisation technology
*IP Telephony
*SCCM
*SharePoint (desirable)
*Skype for Business (desirable)
*ITIL

In return my client can offer and interesting role with excellent opportunities for training and career progression.
For more information or to be considered for this role, please contact Phil Lillicrapp on E: **************************** .

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.

Refer a colleague or friend and earn up to £400

Many of our most successful candidates have been referred to us by their colleagues or friends.
So, if you know someone who is seeking a new IT or technical role, and you'd be confident to recommend them, call us with their name and contact details. And if they're successful in securing a new role, we'll reward you with a finder's fee based on 1% of their starting salary, up to a value of £400. *

* Payment subject to candidate's satisfactory completion of initial probationary period.

Certes Computing (and all of its subsidiary companies) is committed to promoting equality and diversity in its business operations.
This job was originally posted as www.jobsite.co.uk/job/960529537

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