Arrears Officers

Just Recruitment Group Ltd
14 Apr 2018
16 May 2018
Contract Type
Full Time
Due to expansion, the Just Recruitment Group are delighted to be recruiting for Arrears Officers on behalf of our client based in Ipswich.

Hours and Environment:

The business is open from: 08:30am until 20:30pm Monday to Friday, 09:00am until 13:00pm Saturdays (paid overtime)
You will be working on a shift basis as per the business opening hours

Please note, this is not a call centre
No parking is available on site


You will participate in a comprehensive 6-8 week induction training course that will provide you with the skills, knowledge and expertise to perform your role to the best of your ability.

Job details:

The role involves proactively contacting borrowers, at various stages of arrears, with a view to complete affordability checks in order for the borrower to get up to date with their payment agreements and where appropriate apply tailored solutions to the borrower.

Your day will vary depending upon the situation; from taking debit card payments to clear arrears or the paying off a mortgage installment, to analysing an Income and Expenditure form and supporting documentation to be able to agree and formalise an arrangement with the borrower to repay their arrears.

Please contact Lisa Cleverley at the Just Recruitment Group - Sudbury office, to discuss the positions in more detail.
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