Technical Administrator / Service Desk Engineer

Recruiter
Randstad Sourceright
Location
Rugby
Posted
15 Apr 2018
Closes
14 May 2018
Sector
Engineering
Contract Type
Contract
Hours
Full Time

Technical Administrator / Service Desk Engineer

Rugby (Warwickshire)

£10.25 per hour (Via PAYE) - £11 per hour (Via Limited / Umbrella Company)

Technical Administrator / Service Desk Engineer needed!! A Leading Electronic Manufacturing organisation based in Rugby (Warwickshire) requires a Technical Administrator / Service Desk Engineer to join their growing team on a contract basis. The Electronic Manufacturing organisation requires a candidate with experience as a Technical Administrator / Service Desk Engineer. This is a 3 contract position with the opportunity to be ongoing.

Job Description:

  • Ensure the efficient running of all hardware, software and services as part of a team of Support Desk and Technical Engineers
  • Provide telephone support, first and second line fault finding and investigations
  • Ensuring the Fault Management system is used to record issues and provide updates to the affected client
  • Generate and analyse system performance reports
  • Undertake training for equipment and systems as and when necessary.

To be successful you must have experience with the following:

  • 1st or 2nd line support experience
  • Helpdesk experience
  • Experience working towards SLAs
  • Responsible for 1st and 2nd line support for tool enforcement projects
  • Enthusiastic and interest in IT

This is an immediate opportunity so please apply now for immediate consideration.


This job was originally posted as www.totaljobs.com/job/80880434

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